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PRIVACY POLICY

21 June 2018

In this Privacy policy with respect ‘you’ means visitor and user of this website (except visitors those who employed by Furniture Whoop Ltd. or in the course of its employment or providing services which requires to access website) and ‘we’ means Furniture Whoop Limited (aka Hair Furniture) and this privacy policy applies between you and, we the owner and provider of the Website www.hairfurniture.co.uk  

We value the trust our users and customers place in us when they give us access to their personal data. We believe your privacy of your information very seriously. This privacy policy only applies to our use of any or all data collected by us or provided by you in relation to your use of the Website.

This privacy policy applies only to the actions of Furniture Whoop Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites and other online markets such as eBay and Amazon and alternative payment companies such as leasing factories and banks.

Please read this privacy policy carefully. In this privacy policy, the following definitions are used:

 

Data: Collectively all information that you submit to Furniture Whoop Ltd. via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws. (any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR ‘General Data Protection Regulation EU 2016/679, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK)

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

We collect the following Data when you willingly choose to register or buy an item or/and service from us and when you create an account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, upload content or otherwise actively send us data on our Site. This may include, but is not limited to information listed below.

 

1-     Name; Your name or the (your) company name you preferred to register or raise to invoice or/and any other documents.

2-     Contact Information: Billing Address, delivery Address, e-mail address and telephone numbers; This information used by us only delivery and invoicing purposes.

3-     Any other information you might give us a through note fields such as alternative phone numbers or alternative delivery addresses and contact names.

4-     While you pay by Debit or Credit Card for purchasing goods on our website, you will be directed to secure payment services system and none of the information you give will be saved and/or copied on our website.

We collect the following Data automatically.

1-     We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

2-     We collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the “Cookies” section.

Our use of Data: Any or all the collected Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

 

1-     Internal Record Keeping.

2-     Marketing Purposes: Unless you requested or did not option out when you registered we do not send any marketing e-mails. We only send e-mails for sending invoice or other documents, inform you about delivery or / and other necessarily events related the delivery, invoicing, returning your item, re-ordering, quotations etc. WE DO NOT SHARE OR TRADE ANY OF YOUR INFORMATION TO ANY 3RD PARTY COMPANIES FOR ANY KIND OF MARKETING PURPOSES. We only share necessarily part of your contact information with 3rd party delivery companies that we use for delivering your order(s).  

3-     For the direct marketing via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in: soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a product/service, or asked to be informed when we re-stocked a specific item and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

4-     if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time by either using provided ‘unsubscribe’ link or by e-mail or phone.

5-     Changes of business ownership and control: Furniture Whoop Limited may expand or reduce the size of the business and its operations. Your data will not be given to new or leaving business partner or other third party companies they may directly or indirectly related.

 

How we keep your  Data secure:

 

  1.      Access to your account is controlled by a password and a user name that is unique to you.
  2.      We store your Data on secure servers.

We use best technical and organisational measures to safeguard your Data. This includes measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please contact us immediately.

Data retention:

 

  1.      We only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2.      After we delete your Data, it might persist on backup or archival documents legal, tax or regulatory purposes.

Your rights: You have a right to access your data, ask for copy of the information we have about you, update and modify your data.

 

Links to other websites: Time to time we might provide links to other commercial and social media websites or from other websites to Furniture Whoop Limited’s website and we are not responsible for the content of those websites. Please be aware this policy does not cover your relationship with social media websites and search engine websites, service provider’s website and any other websites.

Age Restriction: The Site is not for use by anyone under the age of 18. To use the Site you agree that you must be the minimum age or older. However if local laws require that you must be older in order to lawfully purchase goods and or services in the Site to you then that older age shall apply as the applicable minimum age.

Preventing Fraud and Spam: We may use a variety of methods to detect and address spam or fraud. However, such methods are not perfect. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.

Privacy Policy for liabilities pertaining to the transfer of Personal Data of individuals in the EU and Switzerland.

 

Cookies

 

  1.     This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our range of services. We carefully chose these Cookies and take steps to ensure that your privacy is protected and respected at all times.
  2.     All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3.     Before the Website Places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Furniture Whoop Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4.     This Website may place the following Cookies: We have 2 type of cookies.

1-    Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping

2-    Analytical and performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

More Details Regarding Cookies:

  1.     You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  2.     You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  3.     It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, please visit aboutcookies.org.